📞 Contact Us
If you encounter issues with your account, platform, deposits, withdrawals, APP download or trading, you can contact the UZFX support team through the official website customer service portal or support email.
Support Channels
How to Contact Us
The customer service portal on the official website and trading platform can be used to submit inquiries. For email support, please write to support@uzfx.com.
To speed up processing, please state your account, issue type, time of occurrence, page or APP version, and attach the necessary screenshots.
Account and Funding Issues
Account issues include registration, login, identity verification, account status, and switching between demo and real accounts.
Funding issues include deposit submission, withdrawal requests, payment status, arrival time, and anomalies in balance or available funds.
Platform and Trading Issues
Platform issues include quote display, chart loading, product list, APP download, language display, and abnormal page access.
For trading issues, please provide the product code, order number, time, price, screenshots and device information so the technical team can locate the problem.
Security Notice
Please do not disclose your password, verification code, full ID number or payment-sensitive information to anyone.
Customer service will only verify account information within the necessary scope to confirm identity and handle the issue, and will never ask you to transfer funds to unofficial channels.